Terms & Conditions

Booking Policy

The following booking conditions apply for holiday reservations at Tolaga Bay Holiday Park:

A maximum number of occupants applies for each different cabin type as noted on Tolaga Bay Holiday Park’s website. These maximums include infants and cannot be exceeded.  An adult tariff applies to any person 13 years or older.

A deposit of one nights accommodation is required to confirm all reservations.

All reservations must be paid in full before, or at, the time of arrival.

Check in time is between 2.00pm and 8.00pm, and check out time is by 10.00am.  If you will be arriving after 8:00pm, please contact Tolaga Bay Holiday Park 24 hours in advance to arrange for your late arrival.  Full payment of the account and any relevant deposits must be paid in advance.

Tolaga Bay Holiday Park accepts Visa and Mastercard.  If you are paying by credit card, the same credit card must be presented for verification upon arrival at Tolaga Bay Holiday Park.

Tolaga Bay Holiday Park will confirm the accommodation tariff with either a tentative booking letter or a confirmation booking letter and receipt via email within 24 hours after making the reservation.

Tolaga Bay Holiday Park makes its best efforts to ensure that the information available on its website is accurate. However, Tolaga Bay Holiday Park cannot and does not guarantee that the site is free from errors or faults.

Guests are required to present valid photographic identification and credit card upon arrival.  Any damage caused during the stay may be charged against that card.

The balance of account is payable upon arrival at Tolaga Bay Holiday Park. The balance can be paid by cash, credit card or EFTPOS upon arrival. Cheques are NOT accepted.

Tolaga Bay Holiday Park does not accept liability for any errors or omissions and reserves the right to change information published on the site at any time.

Tolaga Bay Holiday Park does not accept liability for any indirect or consequential loss arising out of the use of or connected with its website or for any products or services purchased from its website.

Cancellation and Refund Policy

Cancellations to be made 7 days prior to arrival to receive a refund, an administration fee of $20.00NZD applies; deposits are non refundable on cancellations within 7 days.  No refunds are given for early departure.